WaMu was searching for a company that could take their company store to a higher level. WaMu wanted a company that approached the relationship like a partner and not a supplier. WaMu wanted a company that offered best-in-class technology for their on-line store along with proven inventory management processes. WaMu also wanted a company that is a leader in the promotional products industry so that they could deliver creative solutions that helped make WaMu stand out from their competitors.
Customer service, product selection, site functionality, data and shopper security, fulfillment, reporting, etc. all had to be world-class in order to meet WaMu's standards.
The result is an online company store program delivered above expectations on every level. The WaMu store program is built for use by the WaMu employee population around the country for business needs, personal shopping, as well as use by alumni, selected business partners and internal charity fundraising efforts. The WaMu store serves as the exclusive online source for WaMu-branded merchandise. Furthermore, eCompanyStore manages and merchandises all WaMu events and major conference stores.
