Here is where you’ll find information about your account. Click on a link to see a full explanation of that topic.
Login Information:
To protect your privacy, the process of obtaining account information requires that you log in to our secure server.
Credit Card and Billing Information:
For your own protection, your billing address must match the statement address of your credit card.
Shipping Addresses:
You may ship anywhere in the United States with a full street address.
Order History:
A listing of your orders with details.
1.
How do I change my billing/shipping information?
You can go to the 'My Account' tab and click on 'Personal Information' to update your name, phone, company, or E-mail address or 'Billing Information' to update your billing address. You may E-mail the correct shipping information to customercare@ecompanystore.com or speak to an agent by calling 1-866-213-9085, Monday through Friday, 8:00am to 8:00pm EST.
2.
How do I view my account history?
Access
your online eStore, click on the "Track Order"
button, then click on the appropriate order number
and see the details per each order transaction.
3.
How do I update my E-mail address?
You can go to the "My Account" tab and click on "Personal Information" to update your E-mail address and phone number.
Need Immediate Assistance?
You can reach our Customer Care agents either by E-mail or by calling us (toll free within the continental U.S.) at 1-866-213-9085, Monday through Friday, 8:00 a.m. to 8:00 p.m. EST.
Please let us know if you have any suggestions on how we can improve your eCompanyStore shopping experience. If you have any questions, please contact Customer Care.
