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Help Central
Please click the links below to learn more about our site.
Contact Us 1-877-524-1463  
  Your Account:
  • Top FAQ's
  • Login Information
  • Credit Card and Billing Information
  • Shipping Address
  • Order History
  • Top FAQ's:
     How do I view my account history?
     How do I update my Email and address information?
     How do I change my billing/shipping information?
    Your Account:
    Here is where you’ll find information about your account. Click on a link to see a full explanation of that topic.
    Login Information:
    To protect your privacy, the process of obtaining account information requires that you log in to our secure server.
    Credit Card and Billing Information:
    For your own protection, your billing address must match the statement address of your credit card.
    Shipping Addresses:
    You may ship anywhere in the United States with a full street address.
    Order History:
    A listing of your orders with details.
    1.   How do I view my account history?
    Access your online eStore, click on the "Track Order" button, then click on the appropriate order number and see the details per each order transaction.
    2.   How do I update my Email and address information?
    You can go to the "My Account" tab and click on "Personal Information" to update your email address or "Billing Information" to update your billing address.
    3.   How do I change my billing/shipping information?
    You can go to the "My Account" tab and click on "Personal Information" to update your name, phone, company, or email address or "Billing Information" to update your billing address. You may email the correct shipping information to customercare@ecompanystore.com or speak to an agent by calling 1-877-524-1463, Monday through Friday, 8:00am to 8:00pm EST.
    Need Immediate Assistance?
    You can reach our Customer Care agents either by Email or by calling us (toll free within the continental U.S.) at 1-877-524-1463, Monday through Friday, 8:00 a.m. to 8:00 p.m. EST.
    Please let us know if you have any suggestions on how we can improve your eCompanyStore shopping experience. If you have any questions, please contact Customer Care.
    Account Information
    Need a little more information?Contact us.
    Privacy
    We take your privacy as seriously as you do. We understand that you want to control your personal information.  We do not divulge any information to anyone.
    Security
    Our high level of encryption and security features allow you to shop safely online. Many people don’t realize that shopping on the Internet, over a secure connection, is actually safer than giving out your credit card number over a telephone, especially a cellular or cordless phone.
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